If you sign up for our TAUTROPFEN newsletter, you’ll receive a 15% welcome discount on your next order. You’ll receive your personalized discount code directly via email, which you can easily enter in your shopping cart during the checkout process. The discount will then be automatically deducted from the total amount.

Please note:

The discount code is only valid at www.tautropfen.com.

The code cannot be combined with other promotions or vouchers.

It is not valid for items already on sale.

The welcome voucher can only be redeemed once per customer.

In addition to the newsletter discount, we occasionally offer limited-time promotions or voucher codes – for example, as part of campaigns or via our social media channels. So, it’s worth checking back regularly or following us on Instagram, Facebook, and TikTok.

You can conveniently pay with PayPal or credit card (Visa, Mastercard).

Delivery within Germany usually takes 1-3 business days with DHL GoGreen. For deliveries abroad, it can take up to 10 business days, depending on the destination country.

Please contact our customer service. Together It is quickly find a solution – whether It is a damaged product, the wrong item, or a delayed delivery.

We ship our TAUTROPFEN natural cosmetics within the European Union (except Greece, Cyprus and Malta), as well as to the United Kingdom, Norway and Switzerland.

For international orders outside Europe, such as to the USA, Canada, Australia, Singapore or Hong Kong, we recommend our partner shop Ecco Verde. There you can conveniently order TAUTROPFEN products online worldwide: Order TAUTROPFEN at Ecco Verde

We ship all orders within Germany exclusively with DHL GoGreen. This ensures that Our products are not only produced sustainably

they also get delivered in an environmentally friendly way. With DHL GoGreen, we take responsibility for climate protection and contribute to reducing our ecological footprint.

Shipping costs within Germany:

€5.70 parcel delivery

Free shipping for orders over €40

Shipping abroad:

Shipping costs depend on the rate of the respective country

Denmark, Austria, Netherlands, Luxembourg, Belgium: €10.30

Liechtenstein, Czech Republic, Switzerland: €14.10

Monaco, Italy, Great Britain, France: €15.20

Hungary, Poland, Slovakia, Slovenia: €16.55

Spain, Norway, Portugal, Sweden: €20.05

Finland, Ireland: €26.75

Lithuania, Latvia, Estonia: €29.15

Bulgaria, Bosnia/Herzegovina, Croatia, Iceland, Romania, Serbia €35.05

Free shipping for orders over €80

Important note for deliveries outside the EU

Special import conditions apply to shipments to Great Britain, Norway or Switzerland: Please note that any customs fees, import duties, or taxes are the responsibility of you as the recipient.

As soon as your order has been shipped, you will receive an email with the invoice and your personal DHL tracking number.

Using this number you can easily check the current status of your delivery online at any time at: www.dhl.de/sendungsverfolgung

Yes, delivery to a DHL Packstation is possible. When filling out the delivery address please ensure that all information is entered correctly to ensure your order is delivered safely.

Here’s how to enter the Packstation address correctly:

Name: Your first and last name

Address extension: Your DHL customer number (postal code)

Street: Packstation + number (e.g., Packstation 123)

Postal code and city: According to the selected Packstation

Yes, you can cancel and return your order within 14 days of receiving the goods in accordance with your statutory right of cancellation. Details regarding returns, refunds and exceptions can be found in our cancellation policy und den terms and conditions.

Important information at a glance:

The cancellation period is 14 days starting from the day of receiving the goods.

Refunds will be made using the same payment method used for purchase – within 14 days of receipt of the return.

You will bear the costs for the return.

Opened or unsealed products that are excluded from exchange for hygiene reasons cannot be returned.

No! Since 2004, it has been generally prohibited in the EU to test cosmetics on animals. However, since its founding in 1980, even before the German cosmetics industry voluntarily renounced testing and the subsequent EU ban on animal testing, TAUTROPFEN has committed to producing its products without animal testing. This will not change in the future.

Yes, TAUTROPFEN is ICADA certified. You can learn more about the certification here: www.icada.eu. In addition TAUTROPFEN fully declares all ingredients from the very beginning when it was not even legally required back in the 1980s.

High transparency and ethical responsibility are particularly important to us.

TAUTROPFEN products are predominantly vegan. Our vegan products are marked accordingly with the vegan symbol. In some products we use beeswax among other ingredients.

TAUTROPFEN uses only high-quality, natural raw materials from certified organic farming whenever possible. Synthetic additives such as parabens, silicones, microplastics, mineral oil, or artificial fragrances and colors are taboo.

TAUTROPFEN has been committed to sustainable projects since the 1980s and supports international organic farming projects to guarantee the highest quality of raw materials and fair conditions. Learn more about our sustainability projects.

Each product symbolizes a small open jar with a number inside that indicates how many months a product can be safely used after opening.

TAUTROPFEN products are formulated to be stored at room temperature. For skincare products it is generally recommended to store them in a cool and dry place, away from sunlight.

We have developed a skin type analysis tool for this purpose. Based on various questions about your skin condition, your skin type will be determined and you will learn which product line is best suited for you. Click here for the skin type analysis.

If you would like a personal consultation, we recommend using our store finder to find partners near you or contacting us directly.

For skin conditions we recommend first consulting a family doctor or dermatologist to determine which treatments or products are most suitable. TAUTROPFEN products are generally well tolerated.

We recommend different product lines depending on your skin’s needs.

Delicate and sensitive skin: We recommend the „Rose Soothing Solutions“ line. It is mildly formulated and contains ingredients that gently care for the skin and can have a soothing effect.

Very dry skin: For dry or dehydrated skin, we recommend either the „Sanddorn Nourishing Solutions“ series or the „Hyaluron Pro Youth Solutions“ series. Both series are moisturizing. The Sea Buckthorn series with sea buckthorn from a Demeter project in Tuscany also supports regeneration. The Hyaluron series is ideal for a daily refreshing boost.

Combination skin: For this type of skin, we recommend a skincare routine with products from the „Hyaluron Pro Youth Solutions“ range and our „Repairing“ soothing Solutions facial oil with bisabolol and baobab. The Hyaluron range provides the skin with intensive moisture and the facial oil supports the skin’s repair mechanism without clogging pores.

Demanding and mature skin: We recommend our „Anti-Age“ Amaranth Linie, Amaranth series which has a restorative and regenerating effect. The firming eye oil is particularly suitable for reducing and smoothing fine lines around the eyes.

Our TAUTROPFEN natural cosmetics are developed and manufactured with the utmost care in Germany. We place particular emphasis on quality, sustainability and the selection of high-quality, natural ingredients. Production follows strictly controlled standards.

It is a misconception that facial oils cause oily skin. High-quality, non-comedogenic oils such as Squalane and baobab oil can balance the skin and regulate its natural oil content. They absorb quickly, leave a silky feeling and help reduce excessive sebum production.

The eye oil is richer, the active ingredients penetrate more effectively and encapsulate the active ingredients of a previously applied moisturizer in the skin. The most effective application is a combination of our Hyaluron Reviving Eye Fluid and the subsequent application of the Firming Eye Oil.

Serums generally do not contain lipid-replenishing substances and should therefore not be used as a substitute for creams. A serum is the foundation for good skin care and supports the effects of other care products. TAUTROPFEN products are even more effective when combined! Want to know more?

TAUTROPFEN products are available in organic supermarkets, health food stores, selected drugstores (e.g., Müller). They can also be ordered through our online shop. Click here to go to our store finder, which you can use to find partners near you.

TAUTROPFEN products can be tested at your nearest Müller store with a natural shop (Shop Finder – Find Tautropfen retailers (for example also Alnatura Shops, near you | Tautropfen). Alternatively you can also order a sample set here – TAUTROPFEN Sample Set (5 pieces).